Why is My HP Printer is in Error State?

HP printer is an error state that has emerged to be one of the biggest issues faced by the HP printer owners over the past few years. Many users are continuously complaining about this issue to get some serious and relevant ways of troubleshooting because they want their printer back in the working state as quickly as possible. This issue is much bigger and worse for those users who work in their offices where they are required to print documents on an urgent basis. Whenever you receive a message “HP printer in error state”, then it simply means that your HP printer is not working properly and it will not respond to print commands given by you. Error state message clarifies that there are some issues that are restricting the printer to print documents.

As there might be several reasons which are troubling the proper working of your HP printer which forces the printer to go into an error state. Some users are unable to understand what actually Error state means and in a hurry, they rush to a computer hardware engineer for its troubleshooting. However, as per our recommendations, there is no need to take your HP printer to a technician for its troubleshooting. You can simply find out the reason behind this issue and can take necessary action for its troubleshooting right at your place. In this blog, we will further mention the possible reasons for the printer is in an error state issue that you can check and take actions for it accordingly. We will also mention all the possible and relevant ways of troubleshooting to make it easier for you to tackle this issue in a hassle.

Why HP error state issue arise?

Anytime when you face this issue, then the possible reason which has the highest probability of being the culprit is that your printer and PC is not connected properly. In simple words, if you are using a wireless HP printer, then it might be possible that your PC and printer is not connected on the same wireless network which prompts this issue of printer is in an error state. Make sure that the router which you are using is working properly and your PC and printer will be connected to that same Wireless network. Whereas in case of wired HP printers, check the connecting cables whether they are properly connected inside the ports or not.

Read Here For: HP Wireless Printer Setup

Another reason that might be responsible for this issue is Hardware issues. Common issues like a paper jam or an empty ink cartridge might force your HP printer in an Error state from where it will be unable to print documents.

Read Here For: Why My HP Printer Not Printing?

Furthermore, If the printer drivers installed on your PC are outdated for a very long time, then there is also a possibility that your HP printer will go into an error state. Basically, Printer drivers are responsible for passing and executing the print commands. That’s why outdated printer drivers get incompatible with your PC over time.

One more basic reason why your HP printer got stuck in the error state is that you haven’t restarted your PC or printer from the past few days. If you use the printer continuously without restarting, then it might face some bugs in the working or functionality. Now, we will list some of the most appropriate ways of troubleshooting this issue that will surely help you to get rid of this problem. Each and every way of troubleshooting is important for the users if you are unable to detect the reason. Follow the guidelines properly to accomplish your task in a hassle.

How to fix this issue – Ways of troubleshooting

Below are some of the most relevant ways of troubleshooting:

1. Restart your printer or PC:
   
   If you have suddenly faced an error state issue, then the first thing which you must do is to restart your printer or PC. Restarting both the devices will make sure that any bug in the working will be automatically eliminated.
   
   
   
2. Checking the connections:
   
   If the issue of error state is still persisting even after restarting the devices, then you must check the connections. If you are using a wireless HP printer, then your PC and printer must be connected on the same Wireless network. Restart your router and connect both your PC and HP printer to that same wireless network to resolve this issue. However, in case you are using a wired HP printer, then you must check the connection ports and connecting cables. If they are not properly configured, then you will continue to face this issue until you fix it.
   
   
   
3. Updating the printer drivers:
   
   
   On the manufacturer’s website, search for the latest version of printer drivers by entering the model number of your HP printer and download them. Once after downloading, install them on your PC and check whether your printer is now working properly or not.
   
   
4. Removing all the print jobs from the queue:
   
   There might be a possibility that you have given a lot of print commands at one particular time that has resulted in the malfunctioning of the working printer. So, just clear the printer command queue to none and check whether the issue is resolved or not.
   
   
   Read Here For: Clear the Printer Queue
   
   
   
5. Checking the paper tray and ink cartridge:
   
   If you have inserted a paper whose size is greater than the size of the printer, then your printer will go in an error state. Moreover, while printing the documents if the paper got stuck in the printer machine, then also it will show the error state issue. If the paper tray is clear and there is no issue with that, then check for the ink cartridge because sometimes empty cartridges get unnoticed by the users while might result in an error state issue.
   
   
   
6. Use Troubleshooter for detecting the reason:
   
   
   If none of the above ways works for you in resolving the issue, then click on the “Windows+R” key and type “control” in the search box. Now search for the “Troubleshooter” under the control panel settings and click on the troubleshooting icon under which you can select the Printer option in the Hardware and Sound item. It will automatically look for the reason why your printer is in error state. Once after detecting the issue, you may proceed with its relevant troubleshooting method.

Conclusion:

If your problem is still not resolved then you can get help from a technical expert.